Hospitality Service Administrator
7 days ago
Key Qualifications
To be successful in this role, you will require:
- A college graduate of any four (4) year degree preferably in Hotel Management.
- Preferably has one (1) to two (2) years of work experience in a similar role in hospitality.
- Technological Proficiency: Skilled in using Google Workspace, MS Excel, and various hotel operating systems, with a solid understanding of relevant software to perform duties efficiently and effectively.
- Good communication skills: The ability to effectively convey and comprehend information in both written and spoken formats. This includes clear and concise expression of thoughts and ideas, basic grammar and vocabulary, and the ability to understand and respond appropriately to simple instructions and conversations.
- Report Writing: Proficient in drafting clear, concise, and well-structured reports, including gathering relevant data, analyzing information, and presenting findings or recommendations in a professional manner.
- Manpower Planning: Strong ability to plan and deploy manpower effectively, ensuring efficient operations.
- Customer Interaction: Adept at interacting with customers from diverse backgrounds and nationalities, providing exceptional service.
- Confidentiality and Discretion: Maintain the highest level of confidentiality regarding sensitive information.
- Meticulous Attention to Detail: Ensures accuracy and precision in all tasks, with a strong focus on detail-oriented work.
- Exceptional Problem-Solving & Analytical Skills: Proactively identifies and resolves challenges, demonstrating strong analytical and problem-solving abilities.
- Strong Organizational & Time Management Skills: Highly organized and focused, effectively prioritizing tasks, meeting deadlines, and managing multiple projects simultaneously in a fast-paced environment.
- Adaptability & Stress Management: Capable of handling stressful, high-pressure situations while maintaining focus and efficiency.
- Teamwork & Relationship Building: Works effectively within a team, fostering harmonious working relationships with peers and superiors.
What We Offer
The Travellers International Hotel Group offers a competitive salary and benefits package to the successful candidate, including opportunities for career growth and development in a dynamic and supportive work environment.
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