Backend Specialist

7 days ago

Tanauan, Calabarzon, Philippines beBeeBackend Full time $12,000 - $18,000

Job Title: Backend Resolution Specialist

We are seeking a seasoned professional with expertise in backend troubleshooting to join our team.

In this role, you will be responsible for managing cases, escalating issues, and ensuring products remain live, optimized, and compliant across various platforms.

  • Owning case submissions related to product suspensions, policy violations, logistics challenges, and other backend difficulties.
  • Acting as the go-to expert for backend resolution – ensuring swift reinstatement of products and minimizing downtime.
  • Maintaining organized case history, tracking response timelines, and following through on escalations.
  • Collaborating cross-functionally with operations and marketing to ensure all products meet compliance requirements.
  • Supporting day-to-day operations including product audits, logistics coordination, and customer experience – with special attention to regulatory adherence.

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