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Client Interaction Officer

1 week ago

Makati City, National Capital Region, Philippines HORIZON NETWORK Full time

Are you passionate about delivering exceptional customer experiences? Do you possess excellent communication and problem-solving skills? If so, we would love to hear from you

Job Summary

We are seeking a Client Interaction Officer to join our team at Horizon Network. This role involves working closely with clients to resolve their queries and concerns.

Key Responsibilities
  • Responding to customer inquiries via phone and/or live chat
  • Maintaining and updating customers' accounts
  • Collecting and analyzing customer feedback for service improvement
Requirements
  • High School | College Degree | Bachelor Degree
  • 1 – 2 Years work experience as a CUSTOMER SERVICE
  • Valid PASSPORT ready
  • Able to work in Shifting Schedule and Public Holidays
  • Proficiency with Microsoft Office
  • Strong VERBAL and WRITTEN communication ability
  • Language Required: ENGLISH (Fluent)
  • Applicants must be willing to RELOCATE overseas