Employee Development and Learning Advocate

7 days ago

Dumaguete, Central Visayas, Philippines beBeeSupport Full time ₱760,000 - ₱1,095,000
Training and Support Specialist

This role focuses on driving operational excellence through continuous learning and development.

The Training and Support Specialist will lead new hire training programs, collaborate with cross-functional teams to implement improvement initiatives, and conduct comprehensive onboarding processes.

  • Lead new hire training programs to enhance team productivity and client experience.
  • Design and deliver engaging training programs for employees, including advanced training for career advancement.
  • Develop, update, and refine training materials to ensure clarity, accuracy, and alignment with assessed training needs.
  • Provide real-time feedback, personalized coaching, and technical support to employees.
  • Address specific employee challenges and facilitate exit processes.
Key Qualifications:
  • At least 2 years of training experience in sales, technical support or customer support.
  • Excellent communication and coaching skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools (Salesforce) and MS Office.
  • Strong organizational, leadership, and time-management skills.

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