
Retail IT Technical Liaison
14 hours ago
We are seeking a detail-oriented and technically skilled IT Operations Support Specialist to serve as our primary point of contact for retail technology infrastructure.
The successful candidate will be responsible for managing all technical support interactions and escalations with our retail POS system vendor, troubleshooting and resolving POS hardware and software issues across multiple retail locations.
Key Responsibilities- Serve as the primary technical liaison for our retail POS system vendor
- Troubleshoot and resolve POS hardware and software issues
- Coordinate and manage internet connectivity implementation and maintenance for retail stores
- Perform remote and on-site desktop support for store technology equipment
Key qualifications include:
Requirements- Associate's or Bachelor's degree or TESDA certification in Information Technology, Computer Systems Servicing, or related field
- 2-3 years of experience in IT support, with specific expertise in retail technology environments
- Strong technical troubleshooting skills with POS systems
- Demonstrated experience with network cable installation and termination
- Proven experience managing network connectivity in distributed retail locations
- Familiarity with cloud-based management tools
- Basic understanding of cybersecurity principles for retail technology
This is an exciting opportunity for a motivated and experienced IT professional to join our team.
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