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Credit Quality Assurance Specialist

2 weeks ago

Makati City, National Capital Region, Philippines ANZ Full time
About the Role

We are seeking a skilled Credit Quality Assurance Specialist to join our Institutional Capital Reforms Program (ICRP) team in Manila. As a key member of our credit risk management team, you will play a critical role in ensuring the quality and integrity of our credit processes.

The successful candidate will be responsible for maintaining expected quality standards across ICRP Manila's functions and working closely with the ICRP Team Leads to continuously uplift the credit capability and ensure that the team's decision-making and processing is compliant with ANZ's risk appetite, credit policies and process documents.

  • Main Responsibilities:
  • Manage the governance over operational risk and compliance management including relevant reporting
  • Provide advice and interpretation on policy through collaboration with the 1st and 2nd line risk team to ensure accurate and appropriate processes are adhered to
  • Advocate the Quality Assurance Framework and Program
  • Participate in, and contribute to, functions/projects designed for process improvement within Recoveries
  • Identify opportunities to improve the processes
  • Identify and report breaches
  • Build collaborative relationships with colleagues and key stakeholders to enable goals to be achieved
  • Provide ongoing coaching to the respective teams
  • Ensure processes, policies and controls are in place for robust governance and meets compliance requirements

What You Will Bring:

  • At least 5 years experience within the banking industry (specifically in credit risk and assurance roles)
  • An understanding of credit policies and portfolio risk management (including knowledge of external ratings)
  • Knowledge of loan facilities and collateral
  • Experience in reviewing, preparing, or processing facility agreements.
  • Ability to work effectively within a large and multifunctional program under tight deadlines
  • Ability to both work independently and in collaboration with a wide team
  • Excellent verbal and written communication skills (able to liaise with both internal and external stakeholders)
  • Ability to work accurately under pressure with attention to detail, following through all issues to completion.
  • Negotiation skills to enable successful resolution of credit papers/queries/issues
  • Resourcefulness and ability to identify areas for process improvement
  • Experience working in Agile delivery teams
  • Experience testing and analysing business processes.
  • A strong attention to detail and critical-thinking skills
  • A growth mindset
  • Tertiary qualification