Customer Success Advocate

5 days ago


Manila, National Capital Region, Philippines Bukas Finance Corp Full time
About the Role

We are seeking a highly motivated Sales Operations Associate to join our team at Bukas Finance Corp. In this role, you will be responsible for developing and executing sales activities to acquire and convert leads.

Key Responsibilities:
  • Collaborate with the Sales Manager to design and implement effective sales strategies.
  • Coordinate with the Sales Team and other Growth Ops personnel to ensure seamless execution of sales activities.
  • Actively promote Bukas products and services to potential customers.
  • Work closely with management, strategic, and operating teams to improve customer experience and success.
  • Manage company materials and supplies related to on-site activities.
  • Assist in testing, onboarding, and rolling out new technologies or processes related to account onboarding and customer growth.

Requirements

  • At least 6 months of experience in customer service or front-facing roles.
  • Ability to communicate effectively in the local vernacular of assigned locations.
  • Based in or willing to travel to assigned locations.
  • Proficiency in MS Excel or Google Sheets is a plus.

What We're Looking For

  • A Communicator: You excel in engaging with customers and building strong relationships.
  • A Problem Solver: You can resolve issues presented by students and guarantors efficiently.
  • A Team Player: You work collaboratively with diverse teams and value candid feedback.
  • A Fast-Learner: You demonstrate a desire to learn, passion for problem-solving, and excellent analytical skills.
  • A Plus: You have strong analytical skills, capable of identifying trends and patterns using data, and implementing impactful initiatives quickly.


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