Customer Success Advocate

1 week ago


Manila, National Capital Region, Philippines Digital Doors Software Solutions. Inc. Full time
Job Overview

We are looking for a highly motivated Sales Consultant to join our team at Digital Doors Software Solutions. Inc.

About the Position:

  • This is an exciting opportunity for a sales professional to contribute to the growth of our company by identifying and pursuing new business opportunities.
  • The successful candidate will be responsible for building and maintaining strong relationships with existing and prospective customers, providing expert advice and guidance on our products and services.
  • The ideal candidate will have excellent communication and presentation skills, with a strong understanding of business processes and customer dynamics.
  • They will also possess a working knowledge of productivity software and experience in sales or a similar role.

Key Responsibilities:

  • Act as a business consultant, identifying customer needs and providing expert advice and guidance on product solutions.
  • Seek out new sales opportunities through zoning, cold calling, networking and social media.
  • Promote and sell products/services to existing and prospective customers.
  • Establish, develop and maintain positive business and customer relationships.
  • Cross-sell products, when appropriate.
  • Remain knowledgeable on products offered and discuss available options.
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Gather feedback from customers or prospects and share with internal teams.
  • Suggest ways to improve sales (e.g. planning marketing activities).

Requirements:

  • A team player with excellent communication and presentation skills.
  • College level or higher.
  • Knowledge/experience with productivity software (ERP, POS, HRIS, Accounting).
  • Experience in sales (software/hardware) or similar role.
  • Good interpersonal skills and customer service orientation.
  • Good understanding of business processes.
  • Working knowledge of customer and market dynamics and requirements.


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