
Business Operations Lead
3 days ago
We are seeking a skilled and dedicated leader to manage our operations team. The ideal candidate will have excellent leadership skills, the ability to motivate and guide team members, and a strong track record of meeting targets.
The Operations Manager will be responsible for managing relationships with team members and leaders, developing their daily work-related skills and practices, and devising effective plans to help them reach their targets.
Main Responsibilities:
- Manage and develop team members and leaders to meet KPIs and targets
- Develop and implement effective plans to help team members and leaders achieve their goals
- Maintain strong relationships with team members and leaders to ensure a positive and productive work environment
To be successful in this role, you will need to have:
- A minimum of 3 years of experience in customer experience operations and management roles
- Excellent leadership and communication skills
- A strong track record of meeting and delivering targets
- Ability to analyze situations and data to make informed decisions
We offer a range of benefits to support your career development and well-being, including:
- Competitive salary and bonus structure
- Ongoing training and development opportunities
- Opportunities for career progression and advancement
We are a leading provider of outsourced digital services and next-generation customer experience solutions. We pride ourselves on our inclusive and equitable culture, and are committed to providing equal access to opportunities for all candidates.
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