Senior Customer Experience Specialist
3 days ago
We are seeking an experienced Senior Customer Experience Specialist to join our team at Bell-Kenz Pharma, Inc. The ideal candidate will have a strong background in customer experience and marketing.
About the RoleIn this role, you will be responsible for analyzing customer behaviors and identifying opportunities for improvement. You will develop and implement customer journey plans that drive business growth and improve customer satisfaction. You will also collaborate with cross-functional teams to ensure timely and within-budget delivery.
Key Responsibilities- Analyze customer behaviors and identify areas for improvement
- Develop and implement customer journey plans that drive business growth and improve customer satisfaction
- Collaborate with cross-functional teams to ensure timely and within-budget delivery
- Measure and track progress against customer journey goals and objectives
Bachelor's degree in Marketing or related field required. At least 5 years of relevant experience in customer experience and marketing.
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Customer Experience Manager
7 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeJob DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines Flashpoint Venture Capital Group Full timeCustomer Experience SpecialistCustomer ExperienceManilaJuniorFull-time Description Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and...
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Customer Experience Director
2 days ago
Manila, National Capital Region, Philippines Globe Telecom, Inc. Full timeWe're on the hunt for a seasoned Customer Experience Director who can help us deliver world-class experiences that exceed customer expectations. As a key member of our leadership team, you'll be responsible for overseeing the development of new ideas and methods, working on complex problems that require in-depth analysis and evaluation of multiple...
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Customer Experience Specialist
4 days ago
Manila, National Capital Region, Philippines NTT DATA, Inc. Full timeAbout the RoleAs a Customer Experience Specialist at NTT DATA, Inc., you will play a critical role in delivering exceptional customer experiences through our phone support channels. Your primary responsibility will be to provide high-quality support to policyholders, ensuring their needs are met and their expectations are exceeded.In this role, you will work...
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Customer Experience Specialist
1 week ago
Manila, National Capital Region, Philippines Guesty Inc. Full timeAbout The PositionGuesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth while delivering the best value to guests. With a...
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Customer Experience Specialist
1 week ago
Manila, National Capital Region, Philippines Guesty Full timeGuesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth while delivering the best value to guests. With a complete suite of...
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Customer Experience Specialist
1 week ago
Manila, National Capital Region, Philippines Kigo, a Guesty Company Full timeAbout The PositionGuesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a...
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines Asalus Corporation (IntelliCare) Full timeA Customer Experience Specialist (CES) attends to the customer's diverse needs, giving reliable and timely information in every call-based transaction (be it an inquiry or coverage approval). Also persistently maintains a positive and professional service image in the face of various scenarios.Qualifications:Graduate in any medical-related courses is an...
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines St. Luke's Medical Center Full timeAre you a customer-centric individual looking for a challenging role? We have an exciting opportunity for a Customer Experience Specialist at St. Luke's Medical Center.About the Job:This role involves providing exceptional customer experiences through effective scheduling and reservation management.Key Accountabilities:Manage customer inquiries and...
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines AlphaMeta Full timeAbout AlphaMetaWe are a fast-growing holistic beauty company dedicated to delivering exceptional customer experiences. Our mission is to provide the highest level of support and service to our clients, fostering long-term relationships built on trust and loyalty.Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As an...
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Customer Experience Specialist
4 days ago
Manila, National Capital Region, Philippines Atlassian Full timeAt Atlassian, we strive to create a work environment where everyone has the freedom to succeed. One of our key initiatives is empowering our team members to deliver exceptional customer experiences. As a Customer Experience Specialist, you will play a vital role in ensuring that our customers receive top-notch support across multiple communication...
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Customer Experience Specialist
3 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team. As a hybrid Customer Support + SQA Associate, you will be responsible for delivering exceptional customer experiences while contributing to the quality assurance of cutting-edge email marketing software products.About the Role:Building strong relationships with...
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Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines NICE Full timeAbout NICENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety.We're seeking an experienced Customer Experience Specialist to join our Professional Services team. As a key member of our team,...
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Senior Customer Experience Specialist
5 days ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeKey ResponsibilitiesLeads and motivates customer service teams to achieve exceptional customer satisfaction.Develops and implements quality control processes to ensure high-quality customer interactions.Collaborates with other departments to improve overall customer experience.Maintains accurate records of customer interactions and feedback.The ideal...
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Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob OverviewWe are seeking a highly skilled Customer Experience Transformation Specialist to join our team at HCL Technologies Philippines Inc. In this role, you will be responsible for leading engagement activities including onboarding to the CX Program, defining and measuring current state, identifying and delivering opportunities that directly improve the...
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Senior Customer Renewals Sales Specialist
2 weeks ago
Manila, National Capital Region, Philippines SolarWinds Full timeSenior Customer Renewals Sales SpecialistAt SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.The ideal...
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines Tyler Technologies Full timeTyler Technologies is a leading provider of end-to-end information management solutions and services for local governments. As a Customer Experience Specialist, you will assist our clients across the country with their ERP Pro School Suite.Key ResponsibilitiesProactively communicate and collaborate with stakeholders to understand client needs, current...
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Customer Experience Specialist
3 days ago
Manila, National Capital Region, Philippines BSI Full timeBSI is seeking a highly motivated and experienced Customer Experience Specialist to join our team. As a key member of our customer-facing department, you will play a crucial role in delivering exceptional customer service and driving business growth.About the RoleThe successful candidate will be responsible for managing customer relationships by ensuring...
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Senior Customer Experience Manager
1 day ago
Manila, National Capital Region, Philippines NICE Full timeAt NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The primary purpose of the Senior...
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Senior Customer Support Specialist
2 weeks ago
Manila, National Capital Region, Philippines Fresh Prints Full timeSenior Customer Support Specialist – Retail OperationsLocation: Remote (Supporting TVP NYC via Frontier Hiring)About TVP NYCTVP NYC was founded in 2012 by Jason Sochol and Omri Bokjo, recognizing the need for high-quality branded merchandise, eCommerce solutions, and fulfillment services. TVP has supported the launch of hundreds of successful merchandise...