Financial Crimes Investigator
2 days ago
We are seeking a highly skilled Fraud, Loss Prevention and Compliance Analyst to join our GBS Fraud, Loss Prevention and Compliance Team. As a key member of our team, you will be responsible for assessing and mitigating potential revenue leakage and fraudulent activities across our OnStar services and Global Connected Customer organization.
Main Responsibilities
- Identify potential losses and implement strategies to avoid them.
- Audit customer transactions to identify fraudulent activities committed by advisors, OnStar members, or dealerships.
- Investigate and resolve customer billing issues and credit card disputes.
- Support the development of new fraud scenarios, process gaps, and/or process improvements as observed during ongoing execution of assigned responsibilities.
Requirements
To succeed in this role, you must have strong analytical, technical, and leadership skills. You should be able to exercise independent judgment, decision-making accuracy, creativity, and initiative. Additionally, you must be a motivated and organized individual who can work effectively in a team environment.
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Financial Crime Analyst
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