
Clinical Case Coordinator
1 day ago
We are seeking a detail-oriented and organized Medical Reviewer to join our team. As a Medical Reviewer, you will be responsible for preparing case files and Disability Benefits Questionnaires (DBQs) assigned in the client portal.
- Review medical records and create a synopsis to answer medical opinion questions based on the veteran's medical history.
- Remotely assist the medical provider during a scheduled appointment of a veteran by accessing, navigating, and preparing different apps in the medical provider's computer in the exam room prior to the scheduled appointment.
- Remotely interview the veteran via an approved video or telephone conference platform.
- Transcribe the medical history based on the veteran's answers to the questions in the DBQ.
- Remotely assist the medical provider by documenting all physical examination findings in the appropriate section of the DBQs.
- Complete all sections of the DBQ spreadsheets after each appointment.
- Meet with medical providers to discuss each assigned case to determine the final diagnosis per DBQ and for approval of medical opinions.
- Transfer data from the DBQ spreadsheet to the client portal.
- Submit DBQs in the client portal.
- Answer queries/addendum reports from the client's QAs.
- Coordinate with medical providers and other team members regarding scheduled appointments per day.
- Bachelor's degree in Nursing and active PHRN license.
- Excellent communication skills to effectively assist veterans, medical providers, and colleagues.
- Ability to work independently with minimal supervision.
- Flexibility in work schedule changes as needed.
- Accountability for all assigned cases.
- Proficiency with MS Office applications (Word, Excel, PowerPoint).
- Assist the Lead and/or Trainer in process improvement.
- Perform other job-related duties as assigned by supervisor or manager.
- Fiber connection with at least 20 Mbps download and upload speeds.
- Backup internet with minimum 15 Mbps download and upload speeds.
- Intel i5–i7, 8 GB RAM; 4th generation or newer desktop/laptop.
- Intel i3–i5, 8 GB RAM; 4th generation or newer backup desktop/laptop.
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