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Technical Support Specialist

2 weeks ago

Davao City, Davao, Philippines The HR Practitioner Full time
Job Overview:
HGG Profiling Specialists Philippines, Inc. is a leading company in the market of pipe cutting equipment design and development. The company has been in the business for over 30 years and has gained a reputation for innovative solutions.

The role we are hiring for is a Technical Support Specialist responsible for providing technical assistance to customers regarding their machine issues. The successful candidate will have excellent problem-solving skills, superb communication skills, and the ability to work in a fast-paced environment.

The ideal candidate will have a BS degree in Electrical or Electronics Engineering or a relevant field, preferably with a PRC license. Proven work experience as a Technical Service Coordinator or similar role is also required. Additionally, the candidate should have call center experience as a Customer/Technical Support specialist.