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IT Solutions Expert

1 week ago

Makati City, National Capital Region, Philippines Oracle Full time
About the Role

This is an exciting opportunity to join Oracle's Support organization as a Post-Sales Service Provider. In this role, you will play a critical part in delivering exceptional customer experiences, working closely with customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) to resolve complex technical issues related to Oracle products.

As a key member of our Support team, you will provide expert technical guidance and support, leveraging your knowledge of Oracle products and services to resolve customer inquiries efficiently. Your strong analytical and problem-solving skills will enable you to identify root causes of complex issues and develop effective solutions.

Responsibilities include:

  • Providing detailed analysis and recommendations to resolve complex technical issues
  • Collaborating with cross-functional teams to develop and implement effective solutions
  • Maintaining up-to-date knowledge of Oracle products and services, including new technologies and innovations