Sales Representative

10 hours ago

Batangas, Calabarzon, Philippines beBeeCustomerService Full time ₱200,000 - ₱350,000
Job Overview

We're redefining e-commerce by delivering top-tier service and sales support to enhance every step of the buyer's journey.

This role is perfect for someone who transforms questions into solutions, challenges into opportunities, and conversations into conversions.

Key Responsibilities:

  • Provide customer support via phone, live chat, email, and SMS with clarity, warmth, and professionalism.
  • Recommend products and identify upselling/cross-selling opportunities to assist with purchase decisions.
  • Handle order inquiries, shipping, tracking, returns, and refunds with speed and accuracy.
  • Deliver a personalized experience that reflects each brand's voice, values, and standards.
  • Record and share feedback to improve customer experience and internal processes.

Requirements:

  • At least 1 year of experience in e-commerce, customer service, or sales support.
  • Excellent written and verbal communication skills.
  • Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus.
  • Calm under pressure and comfortable with multitasking in a fast-paced environment.
  • Detail-oriented, self-motivated, and solution-focused.

Benefits:

  • Performance-based raises and commission opportunities.
  • Paid time off to relax and recharge.
  • HMO health coverage for peace of mind.
  • Recognition bonuses to celebrate your wins.
  • 100% remote work setup.
  • Supportive and collaborative team culture with room for career growth.

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