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Global IT Support Professional

1 week ago

Mandaluyong City, National Capital Region, Philippines Chubb Full time

We are looking for a talented Global IT Support Professional to join our team at Chubb.

Job Description

This role involves providing high-quality technical support to ensure the smooth operation of our global storage infrastructure.

  • Main Responsibilities:
  • Incident Investigation & Diagnosis: Investigate and diagnose incidents related to Block Storage, File Storage, and Storage Fabric switches.
  • Operational Support: Engage in a follow-the-sun operational model to maintain Block and File Storage Infrastructure for global systems.
  • System Monitoring: Proactively monitor system availability and ensure integrity of file and block storage systems and storage fabric switches.
Requirements

To excel in this role, the candidate should have:

  • Extensive experience in Storage platforms/technologies.
  • Expertise in Dell EMC PowerMax, PowerStore, Pure, and Unity block storage systems.
  • Proficiency in Cisco MDS Storage Fabrics and experience with Dell EMC PowerScale (Isilon NAS) systems.