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Account Growth Specialist

2 weeks ago

Manila, National Capital Region, Philippines Pelicen Incorporated Full time
About the Role

We are seeking an experienced professional to lead our customer success efforts and drive account growth. As a Retention and Upsell Manager, you will be responsible for maintaining relationships with clients, identifying new business opportunities, and developing strategies to retain and grow existing accounts.

Your primary objectives will include:

  • Building and maintaining strong relationships with clients
  • Identifying new business opportunities and developing strategies to capitalize on them
  • Developing and implementing customer retention and growth plans
  • Collaborating with cross-functional teams to drive business results
  • Analyzing data and metrics to inform business decisions