Linguistic Quality Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeLinguistic Full time $100,000 - $120,000
Key Role Summary

Our organization is seeking a highly skilled Linguist Quality Lead to play a pivotal role in the development and implementation of AI-powered rating frameworks.


This position will ensure that rater guidelines are accurate, usable, and aligned with client goals, with a strong focus on ads relevance projects. The primary linguist will design, test, and refine rating frameworks, create pilot test sets, and ensure that rater training and quality processes drive the outcomes our clients expect.


This role blends linguistic expertise, quality management, and client collaboration. You will partner with program managers, data scientists, and raters to translate client goals into clear evaluation standards and ensure consistent, high-quality outputs.



Responsibilities:
  • Translate client objectives into clear, actionable rating guidelines.
  • Ensure guidelines reflect what good quality means, balancing linguistic rigor and client business needs.
  • Collaborate with clients during pilot phases to refine guidelines and make adjustments based on test outcomes.
  • Create and manage initial test sets to validate guidelines.
  • Review rater performance during pilots, identify error patterns, and adjust standards accordingly.
  • Partner with data scientists to ensure pilots are measurable and data-backed.
  • Act as the quality authority for rater performance, ensuring alignment with guidelines.
  • Develop and deliver training sessions for raters, clarifying complex linguistic or evaluative concepts.
  • Monitor rater consistency and provide structured feedback to raise quality standards.
  • Join client meetings to represent the linguistic quality perspective and ensure alignment.
  • Work closely with program managers (client-facing coordination) and data scientists (insights/metrics support).
  • Maintain comprehensive documentation of guideline updates, quality frameworks, and training processes.
  • Perform mid-level reporting and analysis on rater performance (e.g., agreement rates, recurring errors).
  • Highlight risks, biases, or ambiguities in guidelines and propose solutions.
  • Continuously refine processes to improve consistency, efficiency, and client satisfaction.


Qualifications and Skills:
  • Expertise in semantics, pragmatics, discourse, and applied linguistic analysis.
  • Demonstrated ability to develop and refine annotation/rating guidelines.
  • Skilled in Google Sheets (advanced formulas, data validation, quality tracking).
  • Experience delivering rater training, coaching, and feedback.
  • Strong analytical skills and ability to connect linguistic quality with operational or client outcomes.


Benefits Package:
  • Competitive salary and benefits package.
  • Opportunity to define linguistic quality standards in a high-impact AI program.
  • Direct client exposure while maintaining a hands-on, specialist role.
  • Remote work arrangement.
  • Growth potential as the program scales and future linguistic teams are established.


Job Details:
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Quality Assurance and Management
  • Industry: Outsourcing and Offshoring Consulting

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