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Payroll and Invoicing Specialist Manager
2 weeks ago
Job Title: Deputy Crew Payroll Manager
Location: [Private Advertiser]
About the Job:
This role is responsible for managing the efficient operation of the department and ensuring timely and quality delivery of crew payroll and customers' invoices.
Main Responsibilities:
- Manage the delivery of services in accordance with the service level agreement and key performance indicators.
- Collaborate closely with internal customers to ensure accurate and complete information for payroll and customer's invoices.
- Drive collaboration across teams and departments to guarantee quality service delivery.
- Develop expertise in crew payroll and invoicing procedures.
- Drive the team towards process excellence.
- Evaluate current systems and propose new or additional procedures to enhance services to customers.
- Prepare reports and other tasks as assigned.
Requirements:
- 5+ years of experience in managing a large team.
- Technical experience in handling crew payroll and customer invoices or experience in big 4 audit firms, shared services, or ship management companies is an advantage.
- Certified Public Accountant is preferred.
- MBA or Six Sigma certification is advantageous.
- Strong influencing skills and stakeholder management (upward, lateral, and downward).
- A team player with ability to work in a multicultural environment and matrix organization.
- Strong analytical abilities and probing skills.
- Assertive and self-motivated.
- Excellent communication skills (verbal and written).
- Structured work style, flexible, and history of delivering results on time under pressure with a process improvement mindset.
- Ability to model desired behavior and inspire and motivate the team.