Construction Business Growth Strategist

9 hours ago

Cabuyao, Calabarzon, Philippines beBeeCustomer Full time $18,000 - $24,000
Role Overview

The Customer Success Manager position plays a pivotal role in driving client satisfaction and business growth through effective operational leadership and client coaching.

Key Responsibilities
  • Client Management & Coaching
    • Establish strong relationships with clients via regular communication
    • Provide guidance on lead follow-up, closing techniques, and general business growth
    • Offer supportive and assertive coaching to drive client accountability and results
  • Operational Leadership
    • Coordinate between clients and the media buying team to ensure seamless alignment and execution
    • Develop, document, and improve client systems using Go High Level CRM
    • Track and log all client interactions for transparency and follow-through
  • Strategic Support
    • Assist clients in understanding marketing concepts and converting leads into paying customers
    • Analyze performance data and provide insights to clients and internal teams
    • Support recruiting and onboarding processes as the agency scales
Ideal Candidate Profile
  • Proven experience in operations management or customer success
  • Strong interpersonal skills and emotional intelligence
  • Excellent command of English; familiarity with Western business culture
  • Business acumen with the ability to coach entrepreneurs in the construction field
  • Proactive problem-solver who thrives in a remote, self-managed environment
  • Experience with Go High Level CRM is essential

Facebook ads and digital lead generation expertise are required for success in this role.

What We Offer

This opportunity allows you to join a performance-driven marketing agency specializing in generating high-quality leads for construction businesses through Facebook advertising. As a key member of our team, you will have the chance to make a meaningful impact on our clients' businesses and help them grow efficiently.

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