Process Transformation Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines beBeeTransformation Full time ₱5,000,000 - ₱8,000,000
Job Description

The primary objective of this role is to spearhead innovation and continuous improvement in business processes, ensuring streamlined operations and enhanced employee experience.

  • Review and evaluate all business processes and policies to ensure operational excellence and legislative compliance.
  • Identify and deliver service improvement activities by employing process improvement methodologies.
  • Act as the delivery lead across multiple projects to ensure high-quality and timely delivery.
  • Undertake the day-to-day identification, measurement, mitigation, and reporting of risks following the Risk Management Framework.
  • Support senior members in driving alignment of priorities with business-unit leaders.
  • Assist in the development of project documentation in alignment with company policies and methodologies.
  • Support the facilitation of meetings and workshops as part of project management support.
  • Encourage stakeholders and peers to adopt best practices.
  • Resolve escalated complaints promptly.
  • Establish and maintain a good working relationship with stakeholders.

Required Skills and Qualifications

Necessary qualifications include:

  • Tertiary Degree or equivalent combination of education and work experience.

Key Responsibilities

This role entails driving forward systems changes and innovation to meet stakeholder, customer and business needs. It requires relevant work experience and a tertiary degree or equivalent combination of education and work experience.

Benefits

This role offers opportunities for growth and development, and the ability to make a positive impact on the organization and its customers.

Equal Employment Opportunity

The employer is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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