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Store Operations Manager
4 weeks ago
The Store Officer is responsible for overseeing the overall operations of the store, ensuring maximum sales and profitability through effective customer service, inventory management, marketing, sales, cost control, and people development.
Key Responsibilities:- Implement store policies and standards
- Manage customer service and ensure a positive customer experience
- Train and develop subordinates to enhance their skills and performance
- Ensure store targets are achieved and exceeded
- Manage and control store expenses to optimize profitability
- Oversee inventory management to minimize stockouts and overstocking
- Manage facilities and fixed assets to ensure they are well-maintained and utilized efficiently
- Identify and mitigate risks to ensure store operations are safe and secure
- Graduate of any 4-year course
- At least 5 years of working experience in retail or food (QSR) industry in a managerial capacity