Operations Director
6 days ago
We are seeking a highly skilled Operations Director to oversee our daily operations, ensuring smooth workflows and meeting client benchmarks.
Primary Responsibilities:
- Establish and implement productivity standards and operational strategies.
- Maintain optimal FTE headcount and ensure smooth transitions within teams.
- Monitor and achieve productivity targets in a high-volume environment.
- Communicate goals and targets effectively to the operations team.
Qualifications:
- Bachelor's degree in Business Administration or related field preferred.
- Proven experience in team management within a sales or operations environment.
Why Work with Us:
At Support Services Group, we prioritize customer satisfaction and loyalty. As a key member of our team, you will have opportunities for growth and skill development in a dynamic work environment.
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