
Benefits Administrator Specialist
3 days ago
We are seeking a skilled Benefits Administration Analyst to join our team. As a key member of the team, you will be responsible for monitoring and tracking submitted claims and reimbursements.
The ideal candidate will have excellent data manipulation skills and experience in benefits brokerage/insurance administration work. Additionally, strong project management skills and customer support/customer management skills are required.
You will have the opportunity to:
- Enhance your technical knowledge of benefits plans around the world
- Develop data, process, and project management skills
- Bachelor's degree in a program with heavy emphasis on mathematics or business
- 1-2 years' work experience in an insurance company or an outsourcing company doing healthcare processes (e.g., claims, enrolment)
- Previous benefits or insurance experience is a plus
- Advanced proficiency in Microsoft Office (Word, Excel, and PowerPoint)
- Experience with data entry, validation, and manipulation (advanced Excel skills are essential)
- Ability to review and check data against subject domain knowledge (e.g., health and group benefits) and understand the data's applicability/accuracy for the designated purpose
- Ability to ask the right questions and seek help when necessary
- Sense of accountability; owning one's work and taking pride in it
- Collaboration with a global team, including taking accountability for quality and on-time delivery of own work and involving other team members when appropriate
- Structured problem-solving and analytical thinking
- Continuous improvement mindset - increasing task efficiency and effectiveness with each product or service repetition
- Strong client service orientation
- Strong client relationship, interpersonal, and team skills
- Proficiency in English required, good written and communication skills
- Able to work shift hours
Equal Opportunity Employer
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