
Operational Deployment Specialist
7 days ago
Job Overview
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- The Project Manager plays a pivotal role in the success of our organization, overseeing the execution of standard deployment projects independently while developing expertise in our deployment processes and fostering strong customer relationships.">
This role serves as the foundation of our PMO team, handling the majority of routine deployments while growing toward more complex responsibilities.
">Key Responsibilities:
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- Lead planning and execution of deployment projects from start to finish, ensuring timely completion and meeting stakeholder expectations.">
- Serve as the main point of contact for customers, providing open, clear, and proactive communication to build trust and resolve issues efficiently.">
- Track milestones, resources, and deliverables, maintaining accurate project documentation and status updates for internal and external stakeholders.">
Logistics & Coordination:
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- Manage logistics including site assessments, equipment delivery, installation coordination, and vendor scheduling, ensuring seamless execution and minimizing delays.">
- Resolve day-to-day deployment challenges efficiently and escalate complex issues as needed, leveraging expertise and available resources.">
Documentation & Reporting:
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- Maintain accurate project documentation and status updates, providing actionable insights and lessons learned to contribute to better processes and decision-making.">
- Collaborate with cross-functional teams to analyze project outcomes, identify areas for improvement, and share best practices.">
Vendor & Process Oversight:
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- Coordinate with third-party installation vendors, ensuring schedules align and proposals meet expectations, while monitoring vendor performance and addressing quality or timing concerns promptly.">
- Monitor vendor relationships, negotiating contracts and managing expectations to ensure successful project outcomes.">
Requirements:
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- 2+ years in project coordination or management, especially in operational or deployment environments, with a strong understanding of project lifecycle management.">
- Strong communicator with a customer-first mindset and solid stakeholder management experience, able to build trust and drive results through effective collaboration.">
- Experience managing logistics, vendor relationships, and multitasking in dynamic projects, with a proven track record of delivering high-quality results under pressure.">
- Beneficial: Exposure to retail tech or hardware deployments, with knowledge of industry trends and emerging technologies.">
- Beneficial: Proficiency in Google Workspace, Microsoft Office, and project management tools, with a willingness to learn and adapt to new systems and processes.">
Our organization is redefining the way retailers understand and optimize the in-store experience. We help global brands make data-driven decisions to improve performance, enhance customer engagement, and thrive in an ever-evolving retail landscape.
">With a presence in over 90 countries and partnerships with some iconic brands, our team is passionate about combining cutting-edge technology with real-world insights to drive meaningful impact.
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