Senior CRM Professional

1 week ago


Mandaluyong City, National Capital Region, Philippines Emapta Global Full time
Solve Open-Ended Problems and Drive Impactful Changes

You thrive on solving complex problems and driving impactful changes. Emapta Philippines needs a skilled CRM Automation Specialist to manage support tools and systems, identify process improvements, and empower teams with actionable insights.

We offer a dynamic work environment where you can leverage your technical skills to optimize workflows and enhance automation efficiency.

As a key member of our team, you will:

Key Responsibilities:
  • Manage support tools and systems efficiently.
  • Collaborate cross-functionally to enhance products and services.
  • Collect and analyze BI data to drive proactive solutions.
Requirements:
  • Bachelor's degree in any field.
  • Minimum 2 years of hands-on experience in:
  • Support-focused CRMs (e.g., Zendesk, Intercom) to enhance automation and efficiency.


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