Helpdesk Technical Lead

The Private Advertiser is seeking a seasoned IT professional to fill the role of IT Helpdesk Manager. This position is responsible for managing a team of helpdesk technicians, developing processes to improve customer satisfaction, and collaborating with the global helpdesk team.Key Responsibilities:Manage a team of helpdesk technicians to ensure efficient...

Job SummaryThe Technical Team Lead will be responsible for overseeing the Helpdesk Team Leaders and related staff to ensure that helpdesk support and service levels are being met. This role requires strong technical knowledge of Computer, Network, Security, Hardware, Software, and Virtual Environments.

Job SummaryWe are seeking a Helpdesk and Technical Services Associate to join our team at Cognizant Technology Solutions Philippines Inc. This individual will provide exceptional support to internal teams, ensuring the smooth operation of our software systems.The ideal candidate will have a strong technical background, excellent communication skills, and a...

Skill RequirementsTo excel in this role, you must possess:Excellent technical skills with expertise in Microsoft products such as Windows OS, Office 365, MS Azure, MS Power Automate, MS Teams, and MS Forms.Proficiency in network infrastructure including VLAN, WiFi, Router, Layer 3/2 switches, NAS, DHCP, AD, FTP, DNS, and WEB servers.Familiarity with various...

The Helpdesk Manager ensures the adherence of professionalism and expansion of all activities done at the Service/Help desk levels, in addition to development of the Helpdesk Team Leads.They will ensure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements and ensure that client inquiries are...

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and...

We are seeking a Technical Helpdesk Professional who can deliver exceptional technical support and services to our customers. If you have excellent problem-solving skills and a passion for technology, this could be the perfect opportunity for you.About the Role:Assist customers with technical concerns via various communication channels.Analyze and resolve...

Key QualificationsTo be considered for this role, you should have:A Bachelor's/College Degree in Computer Science/Information Technology or equivalent.At least 1-2 years of working experience in technical and helpdesk support.Great attention to detail and a willingness to learn and adapt quickly.We value candidates with a positive attitude and a commitment...

We're seeking a skilled Helpdesk Technician Lead to join our team in Quezon City, Metro Manila.This full-time role involves providing technical support to end-users, ensuring their IT-related needs are promptly addressed.Your responsibilities will include:Providing first-line technical support and troubleshooting for various IT-related issuesResponding to...

Job DescriptionWe are seeking a highly skilled and customer-focused professional to join our team as a Technical Helpdesk Analyst.In this role, you will be responsible for providing expert-level support to our clients, ensuring seamless issue resolution and exceeding their expectations.Develop in-depth knowledge of our clients' applications and systems to...

Role Overview:This position is responsible for ensuring the highest level of service quality in our helpdesk operations.Main Objectives:Service Excellence: Maintain a high level of service excellence in helpdesk interactionsCompliance Adherence: Ensure adherence to company standards, policies, and healthcare regulationsProcess Improvement: Identify and...

Role OverviewWe are seeking a highly skilled Helpdesk Operations Manager to lead our team of Helpdesk Analysts. This role is critical in ensuring that the team provides exceptional support and service to our employees.The ideal candidate will have at least 3 years of experience in Customer Service or as a Team Lead/Senior Agent, with a proven track record of...

Job Description:We are looking for a highly motivated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients.The role involves installation and configuration of all IT assets, monitoring, maintenance, and improvement of all IT assets performance,...

Job DescriptionWe are looking for a skilled Technical Support Representative to join our team at Datamatics. As the primary point of contact for users calling our Helpdesk Support hotline, you will be responsible for addressing hardware and application support queries and issues reported to the support desk.Take ownership and responsibility of issues from...

Under the supervision of the Helpdesk Supervisor, this key position is expected to respond to inquiries and requests for assistance in a timely manner within the organization's computer systems. Responding to technical concerns may include providing remote and desk-side support in mostly Windows and Microsoft environment.DUTIES AND RESPONSIBILITIES:Receives,...

About the JobThe ideal candidate for this position will have strong problem-solving skills, excellent communication abilities, and a willingness to learn and adapt to new technologies.ResponsibilitiesRespond to customer inquiries and provide assistance on technical issues.Troubleshoot and resolve problems efficiently and effectively.Document and maintain...

Job Description">We are looking for a Technical Supervisor to lead our IT Service Desk Team. The ideal candidate will have 5+ years of IT Service Desk/Helpdesk support experience and 3+ years of IT Desktop/Helpdesk supervisor/management experience. Familiarity with ITSM tools such as ServiceNow, Ivanti, and Jira is also required.

About the RoleWe are seeking a highly motivated and detail-oriented IT Helpdesk Professional to join our team at ADEC Innovations. In this role, you will be responsible for providing top-notch technical support to our customers and ensuring the efficient operation of our computer systems.Your primary responsibilities will include:Receiving and resolving...

Helpdesk Analyst, Frontline Customer HelpdeskAs a Helpdesk Analyst at Reuters, you will be the cornerstone of our customer support system, providing best-in-class service and customer support for our global clientele and distribution partners. This role combines editorial expertise with strong communication skills to manage and resolve inquiries related to...

We are looking for an International Helpdesk Analyst to join our team at Recruiter PH. As an International Helpdesk Analyst, you will provide technical support and assistance to customers across the globe, ensuring that their queries and issues are resolved promptly and efficiently.You will work closely with internal stakeholders to identify and resolve...