Customer Service Champion Role
2 days ago
MHR Global is a leading provider of innovative solutions in customer service and support. Our mission is to deliver exceptional customer experiences through our team of dedicated professionals. If you are passionate about delivering outstanding customer service and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Handle incoming calls, emails, and chat messages from customers, responding promptly and professionally.
- Resolve customer complaints and issues efficiently, providing effective solutions and alternatives when necessary.
- Maintain accurate records of customer interactions and company system updates, ensuring data integrity and confidentiality.
Requirements and Qualifications
- High school diploma required for new candidates; at least 6 months of BPO experience for those with an old curriculum.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Positive attitude, adaptability, and a willingness to learn and grow with the company.
Benefits and Compensation
MHR Global offers a comprehensive benefits package, including competitive pay, opportunities for professional development, and a supportive work environment.
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