
Project Manager: Leadership Role
2 days ago
We are seeking a highly skilled and experienced Senior Project Manager to join our team. As a key member of our project management team, you will be responsible for overseeing the planning, execution, and delivery of complex projects.
The ideal candidate will have a proven track record of successfully managing projects from initiation to closure, with a focus on meeting deadlines, budget constraints, and quality standards.
Key Responsibilities:
- Develop and manage project plans, timelines, and budgets
- Coordinate with cross-functional teams to ensure effective project execution
- Identify and mitigate project risks
- Manage project resources, including personnel, materials, and equipment
- Ensure compliance with company policies, procedures, and regulatory requirements
Required Skills and Qualifications:
- BA/BS or equivalent relevant experience
- 2+ years' experience in project management role leading the deployment of medium to large scale global projects
- PMP and/or equivalent relevant project management experience
- Operational/Workforce management experience within the BPO/call center industry required
- Ability to provide strategic guidance while leading a project team
- Expertise with formal presentation
- Experience with project management and word processing software, spreadsheet and flowcharting applications
Benefits:
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
What We Offer:
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- Competitive compensation and benefits package
- Recognition and rewards for outstanding performance
About Us:
We are a global company dedicated to providing exceptional customer experiences through innovative technology and human touch. Our mission is to make customers happy by delivering personalized service that meets their needs and exceeds their expectations.
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