Bilingual Fraud Specialist

3 days ago


Manila, National Capital Region, Philippines Linda Hausermann & Associates Full time
Financial Transaction Expertise Required

We are seeking a skilled professional to join our team as a Fraud Analyst - Japanese Language Expert. The ideal candidate will be fluent in Japanese (N1/N2) and possess a strong background in customer service and fraud detection within a call center environment.

Responsibilities and Expectations
  • Effectively communicate with customers in Japanese and English to provide assistance and resolve fraud-related issues.
  • Investigate suspicious transactions and identify fraudulent activities using established processes and tools.
  • Analyze patterns and trends to mitigate potential risks and enhance fraud prevention strategies.

Requirements and Qualifications
  • Hold a proficiency in Japanese (N1/N2 CEFR level or equivalent).
  • Demonstrate minimum 2 years of call center experience and at least 6 months of fraud analysis experience.
  • Showcase strong analytical and problem-solving skills with the ability to identify suspicious activities.


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