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Billing Coordinator

1 month ago

Makati City, National Capital Region, Philippines Cartrack Full time
Job Description

We are a world-leading smart mobility SaaS company with a strong presence in 23 countries, seeking a skilled Billing Staff to support our financial operations. Our teams are collaborative, vibrant, and fast-growing, with a culture that empowers team members to drive innovation and efficiency.

Responsibilities:
  • Process and manage customer invoices, payments, and billing cycles
  • Escalate customer disputes or enquiries to relevant departments and ensure timely follow-up
  • Prepare and issue accurate invoices for our SaaS and GPS tracking services
  • Verify and review billing data for accuracy before processing
  • Resolve billing discrepancies promptly and maintain detailed records of customer billing accounts
  • Manage recurring billing cycles and subscription renewals
  • Provide excellent customer service to maintain positive client relationships
  • Assist in the preparation and analysis of billing-related financial reports
  • Ensure all billing activities comply with company policies and financial regulations
Requirements:
  • Graduate of an Accounting or Business Administration course
  • Efficient with good skills in implementing standard procedures
  • Minimum 1 year of experience in Billing or equivalent
  • Ability to work onsite in Makati City, Philippines