Senior Billing and Revenue Manager
1 month ago
Marivent Hotels and Resorts Inc. is seeking a highly skilled Billing and Collection Officer to join our team. As a key member of our finance department, you will be responsible for ensuring timely and accurate billing and collections processes.
Key Responsibilities:- Generate and issue invoices to customers in a timely and accurate manner.
- Verify billing details and ensure they align with contracts or agreements.
- Address and resolve any discrepancies or issues with billing.
- Monitor accounts receivable and follow up on overdue payments.
- Communicate with clients to ensure prompt payment.
- Negotiate payment plans or terms with delinquent accounts where necessary.
- Prepare and send reminders for outstanding payments.
- Respond to customer inquiries regarding billing and payments.
- Provide excellent customer service and maintain positive relationships with clients.
- Resolve any billing disputes or concerns in a professional manner.
- Prepare and maintain accurate records of billing, collections, and account statuses.
- Generate reports on accounts receivable, aging reports, and collections.
- Provide regular updates to management on the status of outstanding receivables.
- Ensure all billing and collection activities comply with company policies and relevant regulations.
- Maintain up-to-date and organized records of all transactions and correspondence.
- Assist in the preparation of financial audits related to billing and collections.
- Work closely with the sales, customer service, and finance teams to ensure accurate and efficient billing and collections.
- Coordinate with the finance team to reconcile accounts and ensure accurate financial reporting.
- Identify opportunities to improve billing and collection processes.
- Implement strategies to reduce overdue payments and improve cash flow.
- Bachelor's degree in Finance, Accounting, or a related field.
- 2-4 years of experience in billing, collections, or accounts receivable.
- Experience in customer service or a client-facing role is an advantage.
- Strong understanding of billing and collection processes.
- Excellent communication and negotiation skills.
- Proficiency in accounting software and Microsoft Office Suite (Excel, Word).
- Attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
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