Insurance Services Coordinator

1 month ago


Makati City, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

Welcome to Eteam Workforce Private Corporation, where we strive to provide exceptional services to our clients. We are currently seeking a highly skilled and dedicated Insurance Services Coordinator to join our team.

Job Overview

The Insurance Services Coordinator will be responsible for assisting Sales managers & Health clients with specific health insurance related tasks, as well as cover for out of office CSRs. This role requires strong organizational skills, attention to detail, and effective communication abilities.

Responsibilities
  • Assist in preparing and editing census documents
  • Correspond with Insurance contacts to obtain information and clarification of items
  • Read and understand Summaries of Benefits, answer general claim inquiries
  • Interact with clients to gather documentation needed to perform health insurance transactions
  • Review invoices and update clients on billing issues
  • Process enrollments/terminations/QENs/Cobra items on client portal
  • Update client files, Conrep & Z drive, as well as CSR documents (insurance contact sheet, etc.)
Requirements

To succeed in this role, you must possess the following qualifications:

  • Fluent in English
  • Basic Computer Skills - Gmail, MS Outlook, MS Word, MS Excel, Adobe Acrobat
  • Willingness to develop phone skills
  • Organized
  • Prioritizing tasks
  • Proactive
  • Resourceful
  • Clear Communicator including asking questions
Work Environment

This is a full-time position, working 12 months contract, Monday-Friday, 8am-4pm EST with one hour lunch break. The salary for this role is approximately $42,000 per year ($3,500 monthly), competitive for the industry and location.



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