Global Cash Collection Specialist

10 hours ago

Cebu City, Central Visayas, Philippines beBeeCollections Full time $55,000 - $85,000

We are seeking a skilled professional to join our team as a Collections Specialist.

This role is responsible for working in a fast-paced global environment to efficiently collect cash from customers. The ideal candidate will have a proven track record of successful cash collection, excellent communication skills, and the ability to work effectively in a remote-centric culture.

Key Responsibilities:

  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external, while effectively enforcing agreed terms.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices, working with internal stakeholders, and taking appropriate levels of actions in cases of non-payment, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

Requirements:

  • 3+ years proven track record of successful cash collecting in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker

Benefits:

  • Remote First Culture
  • Health Care Coverage
  • Education Reimbursement
  • Competitive Paid Time Off
  • 4 Self-Care Days per year
  • National Holidays
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time
  • Charitable contribution match
  • Monthly Wellness or Home Office Reimbursement
  • Access to Modern Health (mental health platform)
  • Parental Leave
  • Retirement Plan with match/contribution

Turnitin is an equal opportunities employer.

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