Senior Cloud Operations Expert

At our organization, we focus on creating memorable and meaningful end-of-life celebrations through innovative technology solutions. Our mission is to help communities worldwide celebrate life and pay tribute to those they love.

We provide a comprehensive platform that brings together software and technology to offer a fully integrated experience for users. Our platform is the market leader in the US and Canada, with global expansion plans and a growing international team of over 400 individuals across the globe.

We are seeking a collaborative and motivated Senior Cloud DevOps Engineer to join our dynamic team. The ideal candidate will have extensive experience in cloud infrastructure, automation, and continuous integration/continuous deployment (CI/CD) pipelines.

The Senior Cloud DevOps Engineer will play a crucial role in designing, implementing, and maintaining scalable, reliable, and secure cloud environments to support our applications and services. They will be instrumental in driving our cloud strategy and ensuring the efficient and secure operation of our cloud-based systems.

• Cloud Skills:
  • Extensive experience with cloud architectures, particularly AWS.
  • Proficient in administering AWS services such as ECS, CloudFront, CloudFormation/Terraform, CloudWatch, IAM, and more.
• Continuous Deployment (CD):
  • Develop and maintain automated pipelines, integrating various tools to ensure efficient and reliable software delivery.
• Containers:
  • Manage and support container technologies like Docker and Kubernetes, enhancing scalability and flexibility.
• Observability:
  • Implement Application Performance Monitoring (APM) solutions such as New Relic.
  • Expertise in components like CloudWatch, CloudWatch Events and Alarms, syslogs, and other cloud analytics tools.
• Infrastructure as Code (IaC):
  • Automate repetitive tasks using IaC principles with tools like Terraform, streamlining the deployment of containers and EC2 instances.
• Release Management:
  • Support developers with release issues, build automated release frameworks, integrate test automation into CI/CD processes, and ensure seamless code releases.
• Security:
  • Understand and apply AWS security best practices to protect infrastructure from potential threats.
• IT Operations:
  • Strong troubleshooting skills, effective server resource management, and database management knowledge (SQL and NoSQL databases).
  • Experience with Linux and Windows servers.
• Automation:
  • Expertise in scripting languages and automation technologies such as AWS Lambda, CloudWatch, and SNS for event-driven patterns.

• Hard Skills:
  • Proven experience in building Continuous Integration/Continuous Deployment (CI/CD) pipelines.
  • Expertise in Docker, Kubernetes, and other container management tools.
  • Strong knowledge of AWS cloud architecture, security, and compliance.
  • Proficiency in observability tools and APM solutions like New Relic.
  • Experience with Infrastructure as Code (IaC) and automation tools (e.g., Terraform, Packer).
  • IT operations skills, including troubleshooting, server management, database management, network troubleshooting (e.g., DNS management, SSL certificates, domain management).
  • System administration skills: Apache/Nginx configuration, OS updates, and patching.
  • Strong scripting skills with languages such as Python and Node.js.
• Soft Skills:
  • Excellent communication skills.
  • Curious and eager to learn, continuously seeking opportunities for improvement and automation.
  • Self-starter with a proactive approach.
  • Collaborative team player who works effectively with different teams and support functions.
  • Ability to work well in a remote environment, with strong skills in identifying and researching issues independently, and driving for results.
  • Willing to work within established boundaries and capable of addressing customer issues through collaborative efforts.
  • Committed to seeing projects through to completion.

• Competitive salary
• Great benefits package (HMO with 3 dependents, 13th month pay, Rice Allowance, Corporate equipment, Paid Time Off and Holidays)
• An outstanding collaborative work environment