Customer Service Advisor

3 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
Staff Outsourcing Solutions is currently seeking CUSTOMER SERVICE REPRESENTATIVES to join our team. We offer a range of Account Opportunities in the following industries:

Retail and eCommerce
HealthCare
Travel
Sales

Key Responsibilities:

•Answering customer inquiries via phone and email
•Providing excellent customer service and resolving issues efficiently
•Maintaining accurate records and reporting
•Collaborating with colleagues to achieve team goals

Requirements:

•At least 6 months of customer service experience
•Strong verbal and written communication skills
•Average typing speed of 45-50 WPM
•Knowledge of e-Commerce and retailing is a plus
•Ability to multitask and work in a fast-paced environment
•Excellent analytical and problem-solving skills
•Positive attitude and strong work ethic
•Willingness to work flexible hours, including weekends and holidays

We offer:

•Competitive salary and negotiable based on qualifications
•Opportunities for career growth and advancement
•Monthly incentive rewards for successful orders and attendance productivity
•Full-time employment with benefits and perks
•Easy access to our office from almost any part of the Metro Cebu area
•One-day application process
•Service incentive leaves upon regularization
•Attendance productivity incentives
•Additional hazard pay within qualifying hours
•Stable job with salary appraisals
•Holiday and night differential premium pay rates
•Job promotion possible for those who drive results
•HMO/health insurance
•Work-life balance
•Free pre-hiring medical laboratories
•Free coffee

Interested candidates should submit their updated resumes and contact details for a possible preliminary screening and interview scheduling. Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Please bring a copy of your updated resume and valid ID.

We look forward to hearing from you

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