Customer Service Representative
14 hours ago
Job Title: Customer Service Representative
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring that our customers receive the best possible experience.
Responsibilities:
* Respond to incoming calls from customers, answering questions and inquiries, and troubleshooting problems
* Provide information and handle complaints regarding our organization's products or services
* Collaborate with colleagues to resolve complex customer issues
* Meet or exceed performance metrics and quality standards
Requirements:
* High School Graduate (old curriculum) / Senior High School Graduate (new curriculum)
* At least 1 year of collections experience in the BPO setting
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
* Competitive salary and performance bonuses
* Comprehensive healthcare benefits
* Opportunities for career advancement and professional growth
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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