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Policy Servicing Specialist

2 weeks ago

Manila, National Capital Region, Philippines CoverGo Limited Full time
Key Responsibilities
  • Domain Expertise:
    • Leverage your knowledge of health insurance and policy servicing to guide product development and ensure relevance to market needs.
    • Stay informed about health insurance regulations and compliance requirements to ensure all deliverables meet legal standards.
  • Agile Leadership:
    • Actively participate in Agile ceremonies such as sprint planning, reviews, and retrospectives.
    • Provide clear guidance to the development team, proactively addressing roadblocks and ensuring focus on priorities.
Requirements
  • Experience & Knowledge:
    • Bachelor's degree in Computer Science, Business, or a related field (advanced degree preferred).
    • Minimum 5 years of experience as a Product Owner, with at least 3 years focused on insurtech or health insurance systems.
    • Demonstrated success managing end-to-end product development in complex, multi-stakeholder environments.
    • Strong understanding of health insurance products, policy servicing, and regulatory requirements.
  • Skills & Competencies:
    • Exceptional communication and interpersonal skills, with the ability to work effectively with distributed teams.
    • Proven expertise in Agile methodologies, backlog management, and using tools like Jira, Confluence, or Trello.
    • Analytical mindset with a track record of making data-driven decisions to optimize product performance.
    • Knowledge of UX/UI principles and experience collaborating with design teams to enhance user experiences.
    • Familiarity with tools and practices for remote collaboration (e.g., Slack, Miro, Figma).
Benefits
  • Flexible Leave
  • International Environment
  • Competitive renumeration package
  • Performance Bonus
  • Stock Options after 6 months
  • Company activities and events
  • Learning and development plan