Technical Support Specialist

1 week ago


Taguig, National Capital Region, Philippines IGT Technologies Full time

About Us

At IGT Technologies Philippines, Inc., we are a leading provider of innovative technology solutions. Our mission is to empower our customers with cutting-edge technology that drives their success.

The Role

We are seeking a skilled Technical Support Specialist to join our team at Ayala Alabang, Muntinlupa City. As a Technical Support Specialist, you will be the first point of contact for our travel industry clients, providing exceptional email support and resolving their inquiries and issues in a timely and efficient manner.

Key Responsibilities

  1. Providing high-quality email support to customers in the travel industry
  2. Responding to customer inquiries, troubleshooting problems, and providing solutions
  3. Documenting customer interactions and maintaining accurate records
  4. Escalating complex issues to the appropriate team for further assistance
  5. Contributing to the continuous improvement of our customer service processes and procedures

Requirements

To be successful in this role, you will need:

  1. Excellent communication and interpersonal skills, both written and verbal
  2. Strong problem-solving and critical thinking abilities
  3. Ability to work effectively in a fast-paced, customer-centric environment
  4. Proficiency in using computer systems and software applications
  5. Previous experience in a customer service or call centre environment is preferred, but not required
  6. Fluency in English is a must

What We Offer

As a Technical Support Specialist at IGT Technologies Philippines, Inc., you will have the opportunity to develop your skills and grow your career, with access to comprehensive training and development programs. You will also enjoy a competitive salary, attractive benefits package, and a vibrant company culture that values teamwork, innovation, and work-life balance.



  • Taguig, National Capital Region, Philippines Zendesk Full time

    Zendesk is seeking a skilled Technical Support Specialist to join our team. This role involves being the first point of contact for customers, providing support through various channels including phone, email, and live chat.The ideal candidate will have strong technical skills and experience in customer service or technical support. A native Mandarin speaker...


  • Taguig, National Capital Region, Philippines Hunters hub Incorporated Full time

    **Job Title:** Technical Support Specialist**About Us:Hunters Hub Incorporated is a leading provider of innovative solutions in the field of information technology. We are dedicated to delivering exceptional support services to our clients, ensuring their applications run smoothly and efficiently.**Responsibilities: We are seeking a highly skilled Technical...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    At iOPEX Technologies, we're building a pioneering team that needs someone with exceptional technical support skills. As a Technical Support Specialist, you'll be the face of our customer experience, ensuring that every issue is resolved promptly and efficiently.Job DescriptionAs a Technical Support Specialist, your primary responsibility will be to provide...


  • Taguig, National Capital Region, Philippines NCC Group Philippines Full time

    Job DescriptionFully onsite role available for a skilled Technical Support Specialist to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk environment, with a strong...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to customers through various communication channels.About the Job DescriptionThis role involves working in a dynamic environment where no two days are the same. You will encounter a...


  • Taguig, National Capital Region, Philippines HCLTech Full time

    HCLTech, a leading IT services company, has an exciting opportunity for a Technical Support Specialist to join their team in National Capital Region, Philippines.Job SummaryWe are seeking a skilled and experienced Technical Support Specialist to provide top-notch support to our clients. The ideal candidate will have excellent communication skills, a strong...


  • Taguig, National Capital Region, Philippines HCLTech Full time

    About the roleWe are seeking an experienced Technical Support Specialist to join our team at HCL Technologies Philippines Inc. This full-time role is responsible for providing high-quality technical support and troubleshooting to our customers.Responsibilities include:Responding to incoming support requests via phone, email, or other communication...


  • Taguig, National Capital Region, Philippines Sutherland Philippines Full time

    Job OverviewSutherland Philippines is seeking a skilled Technical Support Specialist to join their team. As a key member of the support team, you will be responsible for providing top-notch technical assistance to customers via various communication channels.This is an excellent opportunity for individuals with strong technical skills and excellent customer...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    About UsNityo Infotech Philippines is a dynamic and forward-thinking organization, committed to delivering exceptional results and exceeding client expectations.Our OpportunityWe are looking for a talented Technology Specialist to join our team, who will play a key role in driving our business forward and contributing to our success.The RoleThis is a...


  • Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    Strategic Networks, Inc. is seeking a highly skilled and motivated Technical Support Specialist to join our team.About the RoleThis exciting opportunity involves providing technical support to end users across various platforms, including desktops, laptops, monitors, VPNs, printers, and scanners.Key ResponsibilitiesDeliver incident and request management...


  • Taguig, National Capital Region, Philippines GetSet Software Full time

    About the role of Technical Support Specialist at GetSet Software:Provide exceptional support for English presale inquiries through various communication channels.Collaborate with customers to identify service-related needs and offer tailored solutions, ensuring world-class customer experience.Diagnose and resolve basic troubleshooting issues...


  • Taguig, National Capital Region, Philippines Strategic Networks, Inc. Full time

    About Us:">Strategic Networks, Inc. is a leading provider of innovative technology solutions.We are seeking an exceptional IT Technical Support Specialist to join our team.The successful candidate will be responsible for providing technical support to our clients, resolving issues in a timely and professional manner.Responsibilities:Provide technical...


  • Taguig, National Capital Region, Philippines CWTSatoTravel Full time

    Job OverviewCWTSatoTravel is seeking a skilled Technical Support Specialist to provide Level 2 technical support for applications and infrastructure services for our clients. As a key member of our team, you will be responsible for troubleshooting and resolving complex technical issues, interacting with clients, and coordinating with multiple teams.Main...


  • Taguig, National Capital Region, Philippines Neksjob Full time

    Neksjob is a dynamic company that values innovation and excellence. We are seeking a Technical Support Specialist to join our team and provide top-notch technical assistance to our customers.About the RoleThis position involves troubleshooting and resolving technical issues related to our products and services. You will work closely with internal teams to...


  • Taguig, National Capital Region, Philippines Novare Full time

    At Novare, we're seeking a highly skilled Technical Support Specialist to provide premium IT services to our senior executives and VIPs. As the ideal candidate, you'll possess exceptional organizational abilities, confidentiality, and technical expertise in supporting C-level executives.We're looking for someone who can handle high-pressure situations,...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    At Nityo Infotech Services Philippines, we are seeking a highly skilled and experienced Technical Support Specialist to join our team. As an IT Help Desk Representative, you will be responsible for providing technical assistance and support to our clients.The ideal candidate will have a strong background in computer systems and network connectivity. They...


  • Taguig, National Capital Region, Philippines IQVIA Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to provide first-level support for our workstations and applications. As part of our team, you will be responsible for processing technical assistance requests from internal and external customers.Essential Functions:Communicate with end-users to clarify and define requirements.Resolve routine...


  • Taguig, National Capital Region, Philippines iOPEX Technologies Full time

    OverviewiOPEX Technologies is a pioneer company in the industry, continuously growing and expanding its operations. We are seeking a highly skilled Technical Support Specialist to join our team.SalaryCompetitive salary package will be considered based on the candidate's current and expected salary, as well as their performance during the interview...


  • Taguig, National Capital Region, Philippines IQVIA Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at IQVIA. In this role, you will provide first level support on workstations or for applications, ensuring seamless technical assistance to internal and external customers.Key Responsibilities:Process and resolve various routine problems and escalate complex issues to...


  • Taguig, National Capital Region, Philippines EastWest Bank Full time

    Job SummaryWe are looking for a Technical Support Specialist to join our Marketing and Cash Management Team in Makati and Taguig City. The successful candidate will ensure proper setup and user training for cash management products, provide technical support to internal and external clients, and maintain consistency and competency of CMS products.The ideal...