Senior Operations Manager
7 hours ago
Job Description for Senior Operations Manager at TASQ Staffing Solutions
We are seeking an experienced Senior Operations Manager to join our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and developing strategies to improve efficiency and productivity.
About the Role:
As a Senior Operations Manager, your primary responsibility will be to manage and direct a team of professionals to achieve business objectives. You will be expected to provide guidance, support, and leadership to ensure the team is working efficiently and effectively.
Key Responsibilities:
- Lead and motivate a team of professionals to achieve business objectives
- Develop and implement operational strategies to improve efficiency and productivity
- Ensure compliance with company policies and procedures
- Collaborate with other departments to achieve business objectives
Requirements:
To be successful in this role, you will need to have:
- At least 2 years of experience as a Team Lead in a BPO setting
- Excellent communication and people management skills
- Able to work with complex accounts in a pure voice environment
- No healthcare or domestic accounts experience preferred
What We Offer:
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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