
Senior Team Lead
4 days ago
This position offers a unique opportunity to drive process improvements in Accounts Payable operations.
- Leverage expertise to streamline transactions and enhance client relationships.
- Collaborate with third-party vendors to ensure seamless integration of services.
- Maintain delivery of service level agreements (SLAs) and manage day-to-day operations, staffing, and schedules.
- Regularly review aged reports, payment proposals, and vendor reconciliations to optimize financial outcomes.
- Nurture relationships with clients' finance and accounting teams to foster trust and cooperation.
- Implement and monitor process controls, quality assurance plans, and risk mitigation initiatives to minimize errors and maximize efficiency.
- Identify opportunities for continuous process enhancements and address escalations promptly.
- Bachelor's degree in Commerce or Accountancy; Certified Public Accountant (CPA) certification is an asset.
- A minimum of 3 years of experience in managing Accounts Payable and Travel & Expense teams, with at least 10 full-time employees, in a Business Process Outsourcing (BPO) or Shared Service environment.
- Proven track record of leading teams in transactional processing environments, ERP systems, and client relationship management.
- Excellent communication skills and strong stakeholder management abilities, with the capacity to facilitate effective meetings with clients.
- Highly customer-centric, with excellent people management skills and a strong team player mindset.
- Ability to work in night shifts and business-grade centers.
- Quarterly performance-based bonus structure.
- Outstanding career development opportunities and rapid career progression.
- Flexibility to maintain a healthy work-life balance.
- Inclusive health insurance and life insurance coverage for employee and dependents.
- An annual leave policy that prioritizes employee well-being.
- Central Business District location with access to recreational facilities.
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