
Telecommunications Project Lead
2 days ago
About our company is a global platform providing network, voice services and IT security solutions.
We help corporations consolidate their core infrastructure into a single vendor and layer on a proprietary single pane of glass platform.
We have revolutionized the IT industry by tackling problems our competitors create. In recognition for our unprecedented innovation and dedication, we have been recognized as the SD-WAN Product of the Year, ITSM Visionary Spotlight, UCaaS Product of the Year, NaaS Product of the Year, Supplier of the Year, and the AT&T Strategic Growth Partner.
We make it easy for our customers to get more done, maximize uptime, and improve the bottom line.
Role Overview:
As a project manager within our service delivery team you will play a pivotal role in managing new orders for business customers across our range of services.
This role requires effective communication, project management skills and a deep understanding of telecommunications services.
Key Responsibilities:
- Own and manage the entire delivery process for assigned orders ensuring timely and high-quality delivery of services.
- Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines.
- Regularly communicate with customers providing clear and consistent updates throughout the entire delivery life cycle.
- Handle tasks such as ordering Internet circuits managing Hosted VoIP projects and overseeing number porting processes.
- Document dependencies and priorities clearly for efficient project execution.
- Utilize hands-on delivery experience to drive successful outcomes for each project.
- Demonstrate expertise in SDWAN implementation VoIP porting and Internet circuit ordering with various carriers.
Qualifications:
- Minimum of 5 years experience in the telecommunications industry.
- Minimum of 5 years of experience in service delivery and/or project management.
- Hands-on experience in VoIP SDWAN implementation and Internet circuit ordering with carriers.
- Ability to document dependencies and priorities clearly.
- Proficient in effectively managing third-party resources.
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