Telecommunication Analyst

7 days ago

Quezon City, National Capital Region, Philippines Global Payments Inc. Full time
Overview

Summary of This Role: Analyze, design, install, administer, maintain, document, and trouble-shoot telecommunications applications, services, systems, and circuits. Conduct project planning, vendor and cost analysis as well as supporting all system outages for monthly system maintenance. Perform traffic studies, capacity planning, equipment analysis, business continuity reviews, and disaster recovery planning. Responsible for supporting system and user documentation for end users, contact center agents, and clients.

What Part Will You Play?
  • Provides Level I technical support and develops more in-depth knowledge by assisting experienced peers with the design and support of established telecommunications applications and systems to deliver data, voice and video services across various applications securely (carrier routing, applications integration, network segmentation, network security, firewall traversal, access and perimeter control, vulnerability management, intrusion detection and security monitoring). Escalates issues requiring more experience and in-depth knowledge. Installs basic telecommunications software, patching, maintenance, support, reporting and configurations.
  • Performs basic telecommunications application/system testing, analysis, remediation, compliance and vulnerability management (e.g., call accounting with one integration to the public telephone switchboard or PBX).
  • Assists with creating and/or updating records and reporting for multiple telecommunications environments, software, hardware, circuits, configurations, inventory and billing. Provides established project and incident status updates as required.
  • Performs call management functions of call routing for business as usual and disaster recovery operations.
  • Participates in critical meetings to guide vendor engineers, network analysts and other corporate groups as needed and collaboratively works to provide solutions that meet business requirements for functional areas.
What Are We Looking For in This Role?
  • Minimum Qualifications - Bachelor's Degree in Computer, Electronics, Telecommunications Technology or equivalent college education, and/or the equivalent of training and experience. Typically minimum 2 years of relevant experience in telecommunications infrastructures.
  • Preferred Qualifications - None Identified.
What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
  • Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
  • Root Cause Analysis - Demonstrates ability to perform complex issue isolation within telecommunications infrastructures: FXO/FXS/PRI/T1/DS3/SS7/H.323/SIP circuits and signaling protocols.
  • Requirement Analysis - Demonstrates ability to understand the scope and end result of business requirements in order to facilitate technical specifications for design, pricing and installation.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • Financial Services and IT Services and IT Consulting

#J-18808-Ljbffr

  • Become a Telecommunication Expert

    7 days ago

    Quezon City, National Capital Region, Philippines beBeeTelecommunications Full time ₱250,000 - ₱450,000

    Job Title: Telecommunication ExpertThe role of Telecommunication Expert involves analyzing, designing, and administering telecommunications applications, services, systems, and circuits. Key responsibilities include project planning, vendor analysis, and supporting system outages for monthly maintenance.Analyzing complex issues within telecommunications...

  • Telecommunications Billing Specialist

    4 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeBilling Full time ₱45,000 - ₱90,000

    Billing Operations Analyst Position OverviewEnsure the accuracy and completeness of billing transactions related to services, which includes checking invoices, managing rate plans, and corresponding with clients. Work within the company's billing operations, focusing on revenue intake and handling customer inquiries related to billing.Key...

  • Test Analyst

    11 hours ago

    Makati City, National Capital Region, Philippines Rising Tide Digital, Inc. Full time $104,000 - $130,878 per year

    Job Description:Performs functional, exploratory, regression, sanity and end-to-end testing.Creates clear and concise defect report and analyses its severity.Manages and validates defects raised by the other members.Collaborates with business analysts with test data needed.Create, checks, reviews test script by other test analyst to ensure all requirements...

  • Telecom Liaison Analyst

    4 days ago

    Makati City, National Capital Region, Philippines Rising Tide Digital Inc. Full time ₱350,000 - ₱500,000 per year

    Location: Makati City; FULL ONSITEJob SummaryThe Telecom Liaison Analyst acts as the primary point of contact between PGC and telecommunications service providers, overseeing the availability, reliability, and cost-effectiveness of telecom services across all branches. This role ensures swift resolution of service incidents, optimizes telecom solutions, and...

  • Cyber Threat Analyst

    7 days ago

    Makati City, National Capital Region, Philippines China Bank PH Full time

    Job DescriptionThe Cyber Threat Analyst is responsible in performing hands-on investigations that require critical thinking and a broad understanding of multiple technologies and will support development of presentations and reports to document findings and will require good communication and interpersonal skills to convey findings in the technical...

  • Project Management Operations Analyst

    7 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeTelecommunications Full time ₱800,000 - ₱1,200,000

    Project Management Operations Analyst RoleWe are seeking a skilled Project Management Operations Analyst to join our team. This individual will play a vital role in ensuring the successful execution of projects by providing support to the Portfolio Manager.This includes coordinating project management activities with internal resources and third-party...

  • Finance Analyst

    6 days ago

    Quezon City, National Capital Region, Philippines Sourcefit Full time

    As a Finance Analyst, you will take an active role in monthly reporting and analysis, ad hoc reporting, budgeting vs actuals analysis, forecasting, and projections.Essential Duties and Responsibilities:Revenue & Margin analysis to identify trends in customer / project / region profitability and opportunities to maximize marginsPrice / volume modeling for...

  • Quality Analyst

    4 days ago

    Marikina City, National Capital Region, Philippines AMHI Full time ₱104,000 - ₱130,878 per year

    About Our CompanyAMHI Development Inc. is a trusted telecommunications subcontractor affiliated with Mazwin Inc., Infius 8 Inc., and Xinofi. We specialize in delivering reliable services as a subcontractor for PLDT and Home Fiber, focusing on installation, maintenance, and repair of fiber optic networks.Our team is committed to providing high-quality...

  • Finance Analyst

    4 days ago

    Quezon City, National Capital Region, Philippines Wimmer Solutions Full time $104,000 - $130,878 per year

    Job Summary:As aFinance Analyst, you will take an active role monthly reporting and analysis, ad hoc reporting, budgeting vs actuals analysis, forecasting, and projections.Key Responsibilities:Revenue & Margin analysis to identify trends in customer/project / region profitability and opportunities to maximize marginsPrice/volume modeling for customers and...

  • Billing Operations Analyst

    5 days ago

    Mandaluyong City, National Capital Region, Philippines Truphone Full time

    Billing Operations Analyst - TelecommunicationsOperationsPosted date: 8/1/2025Type: Full-time1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable...