Senior Cash Recovery Professional

2 days ago

San Juan, National Capital Region, Philippines beBeeCashCollection Full time $40,000 - $50,000
Cash Collection Specialist Job Description

We are seeking a highly skilled and experienced Cash Collection Specialist to join our team. This role is responsible for working in a fast-paced global environment to efficiently collect cash from customers.

As a Cash Collection Specialist, you will be responsible for:

  • Managing a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Developing and maintaining customer relationships both internal and external, while effectively enforcing agreed terms.
  • Handling queries and investigations, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Allocating cash, assisting with identification of payments, and ensuring short paid reasons are identified and correctly categorized and resolved within the month payment received.
  • Processing final notices, working with internal stakeholders, taking appropriate levels of action in cases of non-payment, including up to account closure and service termination.
  • Ensuring all document processes are followed and DOA's approvals adhered to at all times.
  • Enabling the business to meet its cash collection targets and needs.
Requirements

To be successful as a Cash Collection Specialist, you will need:

  • A proven track record of successful cash collecting in a busy global AR team (3+ years).
  • Tenacious and professionally assertive.
  • Advanced Excel skills and hands-on exposure to accounting systems.
  • The ability to communicate effectively with both technical and non-technical colleagues.
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building.
  • Strong organizational and planning skills with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision.
  • A self-starter and proactive thinker.
Benefits

We offer a competitive package that includes:

  • Remote work options.
  • Health care coverage.
  • Education reimbursement.
  • Competitive paid time off.
  • 4 Self-Care Days per year.
  • National Holidays.
  • 2 Founder Days + Juneteenth Observed.
  • Paid volunteer time.
  • Charitable contribution match.
  • Monthly wellness or home office reimbursement.
  • Access to Modern Health (mental health platform).
  • Parental leave.
  • Retirement plan with match/contribution.
About Us

We are a global organization dedicated to promoting honesty, consistency, and fairness across all subject areas and assessment types. We value teamwork, innovation, and customer satisfaction.

We strive to create a culture that empowers employees to work with purpose and accountability in a way that best suits them. Our comprehensive package prioritizes overall well-being.

We recognize it's unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage applicants who meet the majority of the requirements to apply.

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