Dream Career Opportunity in Human Resources

1 day ago

Paranaque City, Calabarzon, Philippines beBeeCareer Full time ₱600,000 - ₱1,000,000

Optimize your career by applying for the Human Resources role at a leading organization.

This prestigious company serves clients across multiple industries, providing a wide range of offerings from its practice areas and supported by corporate and enabling functions. As a global entity with roughly 270,000 talented associates worldwide, it is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era.

Key Responsibilities
  • Respond to employee inquiries and transactional services over call, chat & ticket with excellent communication skills.
  • Support managers and employees with policy and navigation inquiries, transactions such as employee personal data changes, job data changes, promotions, demotions, salary changes, performance management, learning, severance, tax inquiries, exit / termination and leave of absence on Workday.
  • Create/ refer to Standard Operating Procedures (SOPs) and Detailed Task Procedures (DTPs) for completing employee transactions.
  • Work with onshore partners to get trained on all queries received from employees.
  • Create a repository for all out-of-scope queries and get trained to shift left these into Tier 1. Transfer to relevant leads or onshore counterparts for all Tier 2 transactions as per the defined process.
Required Skills and Qualifications
  • Bachelor's Degree Holder
  • With at least 1-year experience in HR Helpdesk role, delivering services, preferably HR and from a shared service center environment.
  • Experience working with HR ATS and workflow systems (ServiceNow, Zendesk, BambooHR, etc.)
  • Open to work in US shifts
Benefits
  • Competitive Salary & Benefits – Earn well while enjoying great perks
  • Career Growth – Clear paths for promotions and skill development
  • Supportive Work Environment – Join a team that values you
  • Exciting Opportunities – Be part of a dynamic and growing industry
Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources, Industries – IT Services and IT Consulting

Ready for the next step? Apply now

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