Travel Industry Customer Support Specialist

7 days ago


Pasig, National Capital Region, Philippines Metacom Full time

**Company Overview**

Metacom is a leading provider of travel industry solutions. We are committed to delivering exceptional customer service and innovative products that meet the evolving needs of our clients.

About the Role

We are seeking a highly skilled Hotel Reservations CSR to join our team. As a key member of our operations team, you will be responsible for coordinating hotel reservations, advising clients on destination options, and ensuring seamless event experiences.

Daily Responsibilities

  1. Assist clients in selecting suitable destinations based on their preferences and requirements.
  2. Communicate with clients' point-of-contact to confirm event details and coordinate logistics.
  3. Secure accommodation and flight arrangements through our reservation program.
  4. Provide exceptional customer service throughout the booking process.

What We Offer

  • A fast-paced and dynamic work environment.
  • Ongoing training and development opportunities to enhance your skills.
  • A competitive compensation package that reflects your value to our team.


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