Senior Customer Service and Operations Specialist
6 days ago
The Senior Customer Service and Operations Specialist will play a vital role in driving business growth and improving customer satisfaction through effective travel operations management.
Key Responsibilities:- Develop and implement business processes to optimize travel operations performance and customer experience.
- Lead cross-functional teams to deliver high-quality service and meet client expectations.
- Collaborate with clients to understand their needs and develop customized solutions.
- Implement and maintain optimized business processes to ensure seamless travel operations performance.
Successful candidates will have:
- Excellent leadership and communication skills to motivate and guide teams.
- Strong analytical and problem-solving skills to drive business improvement and quality management.
- Proficiency in multiple GDS platforms, including Worldspan, Sabre, Galileo, Amadeus, and Apollo.
This is a mid-senior level position requiring 100% onsite work at the WNS Eastwood Site.
Benefits include a competitive salary, comprehensive training, and opportunities for professional growth.
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Order Management Specialist
3 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeDetailed Job Description: Key Responsibilities: Answer customer inquiries via phone, email, or fax Create and document customer orders accurately Retrieve customer information and stock status, making necessary changes to customer purchase orders Contact customers regarding out-of-stock items to find a resolution Provide product information and address...
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Customer Service Support Specialist
16 hours ago
Pasig, National Capital Region, Philippines StackPh GDV Business Services Full timeAbout the JobWe are seeking a highly skilled Customer Service Support Specialist to join our team at StackPh GDV Business Services. As a key member of our customer service department, you will play a vital role in ensuring that our customers receive exceptional support and care.Key Responsibilities:To assist customers with concerns, complaints, returns,...
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Customer Relations Assistant
3 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeThe Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to customers.Duties:·...
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Customer Relations Assistant
2 weeks ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob Description: The Customer Relations Assistant receives (by telephone, fax or email) requests for quotations, orders, and lead times from customers. S/he makes quotations on standard items, writes orders, and relays pertinent order information to customers and coordinates with other departments in handling purchase orders and providing service to...
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Delivery and Collection Specialist
3 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeJob Overview:The Messenger role is responsible for facilitating the smooth flow of documents, parcels, and other items within Mida Food Specialist's network. As a vital member of our team, you will ensure timely and accurate delivery and collection services.You will be responsible for transporting documents and parcels to clients, banks, and other specified...
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Customer Service Specialist
6 days ago
Pasig, National Capital Region, Philippines Power Mac Center, Inc. Full timeWe are looking for a dynamic Customer Service Specialist to provide exceptional customer experiences in our Power Mac Center store at SM MEGAMALL. Key responsibilities include executing sales strategies, providing on-site support for software problems, and demonstrating product features and benefits.Key Responsibilities:Drive sales growth by developing...
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Senior Operations Manager for Team Services
7 days ago
Pasig, National Capital Region, Philippines Philippine Football Federation Full time**Job Title:** Senior Operations Manager for Team Services**Job Summary:**We are seeking a seasoned Senior Operations Manager for Team Services to join our team at the Philippine Football Federation. In this role, you will be responsible for leading the preparation of Team Services and Referee Services, ensuring alignment with FIFA requirements and...
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Senior Legal Specialist
6 days ago
Pasig, National Capital Region, Philippines Philippine Football Federation Full timeAbout the JobThe Philippine Football Federation is seeking a highly skilled and experienced Senior Legal Specialist to join our team. This individual will be responsible for providing legal advice and opinions to ensure that the federation's operations are in compliance with relevant laws and regulations.Key ResponsibilitiesProviding Legal Advice: The Senior...
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Senior IT Service Manager
5 days ago
Pasig, National Capital Region, Philippines Aurecon Full timeWe are seeking a seasoned IT professional to join our team as a Senior IT Application Specialist. In this role, you will be responsible for ensuring the ongoing health and performance of the ServiceNow platform, including the management of preventive maintenance, troubleshooting, performance monitoring, and proactive identification of potential issues.The...
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Senior Customer Support Manager
4 days ago
Pasig, National Capital Region, Philippines MCI Full timeWe're looking for a Senior Customer Support Manager to join our team and lead a group of 5-10 call center supervisors responsible for inbound and outbound representatives.The ideal candidate will have experience in customer service, technical support, or back-office operations management, and a proven track record of improving call center productivity and...
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Customer Service Specialist
5 days ago
Pasig, National Capital Region, Philippines TDCX Full timeUnlock your full potential at TDCX, an award-winning and fast-growing BPO company.We are seeking a skilled Technical Customer Specialist to join our team. As a key member of our customer support group, you will be responsible for providing advanced technical support to customers and ensuring prompt and effective resolution of their inquiries and issues.Key...
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Pasig, National Capital Region, Philippines China Bank PH Full timeWe are looking for a highly skilled and experienced professional to join our team as a VIP Care Specialist at China Bank PH. As a key member of our customer service team, you will be responsible for providing exceptional service to our VIP clients.About the JobThe VIP Care Specialist role requires a strong understanding of customer service principles and the...
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Logistics Coordinator
3 days ago
Pasig, National Capital Region, Philippines Mida Food Specialist Full timeRole Summary:We are seeking a skilled Messenger to join our team at Mida Food Specialist. As a key member of our logistics department, you will be responsible for ensuring the efficient delivery and collection of documents, parcels, and other items.Your primary responsibilities will include transporting documents and parcels to clients, banks, and other...
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Customer Service Liaison
3 days ago
Pasig, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeOverviewLexie Staffing and Business Consulting is a dynamic organization that prides itself on delivering exceptional service to its clients. We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. Compensation Package- A competitive basic pay of 18,000 plus an additional 1,000 pesos for flex fund...
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Customer Service/Operations Manager
2 weeks ago
Pasig, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: It is an IT company provides digital solutions creation and support. A wide range of services in the following categories are offered by this company, which began operations in 2009: digital marketing, customer experience, data & analytics, BPO & eCommerce, software engineering, and product architecture & design. When they first started,...
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Operations Team Lead Specialist
6 days ago
Pasig, National Capital Region, Philippines Insight Technology Full timeWe're looking for a highly skilled Operations Team Lead Specialist to join our team.As an Operations Team Lead Specialist, you will be responsible for overseeing the daily productivity of teammates and ensuring high levels of customer engagement.Key responsibilities include developing and implementing process improvements, collaborating with client ops...
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Operations Director
6 days ago
Pasig, National Capital Region, Philippines TaskUs Full timeTaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world's most innovative companies. We are looking for an Operations Director - Client Services to join our team.About the RoleThis position is responsible for managing new and existing campaigns with autonomy through the client lifecycle under the...
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Customer Service Representative
7 days ago
Pasig, National Capital Region, Philippines Absolute Outsource Full timeCustomer Service Advisor - At least College Graduate for No BPO Experience - At least High School (Old Curriculum) / Senior High School Graduate with 6 Months BPO Experience - Good Communication Skills - Amenable to Work-On-Site Perks: Paid Leave, Paid Training, HMO *Free 2 Dependents*, etc... Site Location: Bridgetowne Pasig City near IPI
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Senior Security Operations Center Specialist
5 days ago
Pasig, National Capital Region, Philippines Humanly (humanly) Full timeSr. Security Operations Center SpecialistAt Humanly, we're committed to protecting our clients' digital assets from ever-evolving security threats.The Sr. Security Operations Center Specialist will be responsible for leading the detection and investigation of all security events on our global network, endpoints, and cloud environments.This role is part of...
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Customer Service Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Xtaunch Full time-Responds to customer web queries regarding online merchandise or service orders-Ensure sending of responses to all customer queries in all e-com marketplaces in a timely manner-Completely resolve customer concerns and in most cases ensure that such concerns are resolved before ending the conversation-Create a genuine connection with our customers, identify...