Job Opportunity: Full-Time Remote Payroll Specialist

1 day ago

General Santos, Soccsksargen, Philippines beBeeSpecialist Full time ₱400,000 - ₱450,000
Payroll and Billing Specialist

Tutor Me Education is reshaping how students learn. Our organization is committed to providing quality service to all associates and clients.

  • This role will report to the Director of Payroll & Billing and be responsible for day-to-day data entry related activities for Payroll & Billing, and backup to Human Resources.
  • This position will partner with market teams to ensure timely accurate payroll & billing, including following up on outstanding invoices.

The successful person will exhibit a sincere customer service orientation to build working relationships with clients and market teams to ensure accurate and timely data processing.

Responsibilities:
  1. Payroll and Billing:
  • Process requests for clients and order setup.
  • Process and transact 'normal' payroll processing for non-specialized client requests.
  • Transact entries in 3rd party billing systems.
  • Ready supporting attachments for billing.
  • Daily, weekly, monthly, and periodic Avionte order and assignment housekeeping.
  • Monitor and address level 1 work orders.
  • Research client, customer, and associate escalations.
  • Confirm and address direct deposit setups.
Sales Operation:
  • Sales administration support.
General Support:
  • Assist and participate in data efforts for special projects.
  • Monitor and respond to emails.
Human Resources:
  • Daily, weekly, monthly, and periodic Tutor Me Education employee housekeeping.
  • Research client, customer, and associate escalations.
  • Verify and activate employee records.
  • Monitor and address level 1 work orders.
  • Conduct contractual internal audits and gaps analysis.
Technology:
  • Monitor and address level 1 work orders.
  • Order, monitor, and schedule timekeeping clock setups.
  • Monitor secondary system and escalate abnormalities.
  • Monitor shared mailboxes and route applicable items to proper owner.
  • Complete technical reviews to ensure systems match intentions.
  • Daily, weekly, monthly, and periodic system housekeeping.

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