Cybersecurity and Networking Specialist

1 week ago


Cebu City, Central Visayas, Philippines GULLIVER INTEGRATED OUTSOURCING, INC. Full time

Gulliver Integrated Outsourcing, Inc. provides BPO services as bilingual help desk and support.

Job Title: Cybersecurity and Networking Specialist

This role demands a highly skilled professional with extensive experience in managing complex network infrastructure, including WAN, LAN, WiFi, and VLAN networks.

Main Responsibilities:

  • Primary technical assistance for all PC, laptops, devices, applications, and other end-user concerns.
  • Initial support for network infrastructure and security, including Firewalls, routers, switches, WiFi access points, etc.
  • Level 1 support for Windows and/or Linux servers.
  • Hardware and operational maintenance of IT equipment and related devices.
  • User training on company IT policies, procedures, and security.
  • Procurement coordination of hardware, software, and IT-related requirements.
  • Vendor performance evaluation based on quality and service levels.
  • Management collaboration to evaluate and implement new software and hardware.
  • Enforcement of IT security and company-approved policies.
  • Recommendations for IT and company operations improvement.
  • Record-keeping of IT functions.

Key Qualifications:

  • Prior completion of K12 or equivalent education from a reputable school or training center preferred.
  • At least one to two years of experience in managing WAN, LAN, WiFi, and VLAN networks.
  • Extensive knowledge of end-user issues, including desktop support, email, remote support tools, and application support.
  • Required experience in supporting Windows OS.
  • Administrating MAC, Linux, BSD systems is an advantage.
  • Proven skill in network design and endpoint security is a plus.
  • Ability to work during Philippine holidays, OT, and shifting schedules.
  • Strong analytical and decision-making skills.
  • Effective verbal and written communication skills.


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