Cybersecurity and Networking Specialist
1 week ago
Gulliver Integrated Outsourcing, Inc. provides BPO services as bilingual help desk and support.
Job Title: Cybersecurity and Networking SpecialistThis role demands a highly skilled professional with extensive experience in managing complex network infrastructure, including WAN, LAN, WiFi, and VLAN networks.
Main Responsibilities:
- Primary technical assistance for all PC, laptops, devices, applications, and other end-user concerns.
- Initial support for network infrastructure and security, including Firewalls, routers, switches, WiFi access points, etc.
- Level 1 support for Windows and/or Linux servers.
- Hardware and operational maintenance of IT equipment and related devices.
- User training on company IT policies, procedures, and security.
- Procurement coordination of hardware, software, and IT-related requirements.
- Vendor performance evaluation based on quality and service levels.
- Management collaboration to evaluate and implement new software and hardware.
- Enforcement of IT security and company-approved policies.
- Recommendations for IT and company operations improvement.
- Record-keeping of IT functions.
Key Qualifications:
- Prior completion of K12 or equivalent education from a reputable school or training center preferred.
- At least one to two years of experience in managing WAN, LAN, WiFi, and VLAN networks.
- Extensive knowledge of end-user issues, including desktop support, email, remote support tools, and application support.
- Required experience in supporting Windows OS.
- Administrating MAC, Linux, BSD systems is an advantage.
- Proven skill in network design and endpoint security is a plus.
- Ability to work during Philippine holidays, OT, and shifting schedules.
- Strong analytical and decision-making skills.
- Effective verbal and written communication skills.
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