Account Manager

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeSuccess Full time ₱3,000,000 - ₱5,000,000

Job Title: Customer Success Associate

Key Role Overview

Strengthen client engagement and drive business success through strategic account management, delivering exceptional product experiences, and fostering long-term relationships.

Principal Responsibilities
  • Develop tailored product demonstrations to captivate clients and showcase the value of our offerings.
  • Ensure seamless onboarding processes, empowering clients to achieve optimal results from our solutions.
  • Serve as a primary communication channel between our organization and clients, guaranteeing timely resolution of queries and concerns.
  • Manage client interactions, updates, and pipelines effectively within HubSpot CRM.
  • Collaborate closely with sales and product teams to align solutions with client needs, driving mutual growth and satisfaction.
  • Collect actionable client feedback and provide valuable insights to internal teams to inform product enhancements.
  • Track and report key customer success metrics, adoption rates, and overall account health to inform strategic decisions.
Essential Requirements
  • Education: B.Tech or BCA with BSBA, MBA (Marketing/Sales specialization).
  • Experience: 6-12 months in customer success, client engagement, or pre-sales roles (internships considered).
  • Strong English communication and presentation skills.
  • Ability to deliver confident online product demos and training sessions.
  • Familiarity with HubSpot CRM or similar CRM/marketing automation tools.
  • Tech-savvy, quick learner, and detail-oriented professional.
  • Analytical skills to understand client needs and identify opportunities for value addition.
  • Proactive, customer-focused mindset with a desire to grow in the SaaS/HR Tech industry.

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